PERCEPTIONS OF IMPOLITENESS AT A TURKISH STATE UNIVERSITY
TÜRKİYE’DE BİR DEVLET ÜNİVERSİTESİNDE NEZAKTESİZLİK ALGISI ARAŞTIRMASI

Author : Tuba DEMİRKOL
Number of pages : 293-308

Abstract

This paper investigates variation in terms of perception of impoliteness among the members of a specific higher educational institution. The data for this study was collected via a questionnaire which was adapted from Işık-Güler (2008) and it comprises of participants’ written feedback on a 5-item questionnaire consisting of mainly open-ended questions. Considering that the concept of impoliteness may be described with different components in Turkish as Işık-Güler’s study indicates, the scope of this study was limited to the most frequent association of it in Turkish, that is the word ‘Kaba/lık’, equivalent of rude/ness. The data was analysed utilizing a version of Spencer-Oatey’s (2002) analytical framework, which was presented in a coherent way by Culpeper, Marti, Mei, Nevala, and Schauer (2010). Our quantitative analysis suggests that academicians were more mainly vulnerable to violation of social identity face while learners were detected to be influenced by threats from both face and rights concerns. Since the data was quite limited in number mainly because the informants did not report a lot of incidents, I avoid drawing general conclusions from the results. Though, results give us the insight that in order to form a positive institutional culture and reach sound comments, future studies specific to this institution should be conducted and people in the institution should be informed about what is construed as impolite.

Keywords

Impoliteness, rudeness, university learners, educational institution, rapport management

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